How-To Videos 4

• Tutorial: Smart Summary
• Tutorial: Announcements and Chimes
• Tutorial: Profile Picture
• Tutorial: Schedule a session

Time To Gather Apps 3

• Slack Integration Settings
• Apple iPhone / iPad mobile app
• Android mobile / tablet app

Updates 5

• CUE Auto Transcription & Smart Summaries
• Updated: How do I manage my mute modes
• Gallery View
• Custom Hold Music
• Slack Integration

Local and International Conferencing 2

• How To Conduct International Conferences
• Add a participant to a meeting by calling them

FAQs 8

• How Do I Schedule A Meeting?
• How Do I Start An On Demand Conference Right Now?
• How Do I Start a Video or Web Conference Call?
• How Do I Record My Conference?
• How can I Manage my call Online?

View all 8

Tools + Tips 5

• Online Moderator Controls
• Security and Privacy
• Telephone Conference Controls
• How To Successfully Host a Large or Event Sized Conference
• Checklist For Your Conferences

Video Conferencing 7

• How Do I Start My Video Conference?
• What Equipment Do I Need For Video Conferencing?
• Switching between Gallery and Speaker view
• What is 'Active Speaker' and How Does It Work?
• Sharing your Video and Desktop at the same time

View all 7

Screen Sharing & File Sharing 11

• How do I Share My Screen During a Meeting
• Using your 'Drive' and Content Library
• How Can I Invite Participants To My Screen Sharing Session
• How Do I Share A Downloadable File?
• How Do I Exit My Screen Sharing Session?

View all 11

Scheduling Conferences 5

• How Do I Edit My Scheduled Conference?
• How Do I Cancel A Scheduled Conference?
• How Do I Set Up A Recurring Conference?
• Do I Have To Schedule In Order To Start My Conference?
• Using Your Account with Calendly

After Your Conference 3

• Where to find your recordings
• Post Conference Summaries
• How do I access, view and search transcriptions?

Features 14

• Caller display
• Searching your Online Dashboard
• PIN-less Entry and SMS Notifications
• Telephone Moderator Controls
• Waiting Room

View all 14

Settings 10

• Pragmatic Billing Addresses / EFT Instructions
• How Can I Change My Access Code?
• How Do I Change My Moderator PIN?
• How Do I Change My Contact Details?
• How Do I Change My Password?

View all 10

Troubleshooting General 15

• I'm Having Difficulty Joining a Call From My Browser
• Participants can't see and/or hear me
• Browser permission errors
• Difficulties Using VoIP Services Such as Skype or Vonage
• I Get a Firewall Warning

View all 15

Troubleshooting Audio 3

• I'm Hearing an Echo or Feedback on the Conference
• I'm Hearing a Constant Beep or Blaring Signal During the Conference
• No Audio on my iPhone or iPad App